Refund Policy
Last updated: August 2026
Sale parties and refund channel
Lemon Squeezy is the merchant of record for the sale and payment; Barış TOKAŞ is the MihraOps supplier and licensor. Use the link in the Lemon Squeezy receipt first, or email destek@mihrasoft.com from the purchase address with the order ID.
14 days, no questions asked
You can request a refund for MihraOps Pro within 14 days of purchase. Use the channel on the payment-provider receipt or contact our support address.
What happens on refund
Once the full refund completes, the associated Pro license is deactivated and Pro features return to Free. Statutory consumer rights that go further than this policy always apply.
No reason is required
You do not need to give a reason for a request under the voluntary 14-day policy. Write from the email used for the purchase and include the order ID or payment reference when possible so we can locate the transaction.
How the refund is made
An accepted refund is returned to the original payment method where possible. MihraSoft submits it to the payment provider without undue delay and no later than 14 days; the time needed to appear at the bank or card depends on the provider.
Statutory rights
This policy is a voluntary commercial guarantee in addition to mandatory consumer rights. Rights concerning defective digital content, incorrect delivery, unauthorized charges and other statutory remedies do not disappear when the voluntary period ends.